Call Center Receptionist

The Job Holder
Modesto, CA, USA
Dec 31, 2019

Client Name

Sutter Health



Utilizing fantastic client assistance abilities, answer approaching lines so as to help patients, doctor's workplaces, Visiting Nurses, and other patient help offices in an individual, productive, and sorted out way. Use Call Center standard working systems and conventions to enlist new patients, update quiet socioeconomics, plan, reschedule, drop and confirm arrangements. Confirm quiet protection. Utilizing SGMF informing arrangements, precisely enter tolerant phone messages into the PC and electronically course messages to the proper pool in the Electronic Health Record (eHR). Routinely speak with inside clients to address the patient's issues. Look after polished skill, graciousness, and secretly consistently. This position requires the capacity to tediously answer a high volume of telephone calls every day. Work with other colleagues to accomplish Call Center and authoritative objectives so as to give quality patient assistance. 



  1. Secondary School graduate or GED required. School or professional preparing an or more. 
  2. Composing testament for 35 WPM is required for this position, the declaration is required to be outfitted at the time of the meeting. 


  1. Competitor must-have in any event 1-year direct client care contact understanding, ideally in a restorative office. 
  2. Past PC involvement with a windows domain required, for example, would be increased working every day with PCs for at least one (1) year. 
  3. Call Center experience liked. A half-year past arrangement planning experience wanted.