Customer Service / Inside Sales Representative

The Job Holder
Alpharetta, GA, USA
Aug 17, 2019

Client Name

Goodman Manufacturing Company


The Opportunity 


Goodman is looking for an expert, talented individual for our Customer Service/Inside Sales Representative position. This position reacts to the client's request or grievances with respect to the association's items or administrations. Decides the best strategy to guarantee consumer loyalty and adherence to the association's approaches. Directions with suitable divisions to guarantee consumer loyalty. Advises clients regarding standard methodology or goals of issues. Follows up, either verbally or recorded as a hard copy. Must be educated of the association's arrangements, systems, practices, items, and administrations. 


Deals Representative – Inside 


Sells the association's items and administrations by calling forthcoming and built up clients. Keeps up deals programs inside a doled out area by keeping clients educated about accessible administrations, supplies, costs and new items. In charge of gathering built up deals amounts. Screens focused movement and patterns inside an area. Keeps records and gets ready reports on deals exercises. May venture out to client area to development, make introductions or perform exhibitions. On the off chance that you meet the capabilities recorded underneath, at that point we welcome you to apply for our vacant position by visiting our site, and presenting your resume. 


  • Obligations 
  • May include: 
  • Answer parts line 
  • Request handling 
  • Executing all parts of the business capacity including request contributing 
  • Existing record the executives 
  • Relationship advancement 
  • Fill in as essential contact with records 
  • Procedure buy requests and demands for citations 
  • Give clients item and conveyance data 
  • Work intimately with assembling a staff to meet clients' prerequisites 
  • Give precise data with respect to accessibility of in-stock things 
  • Get exact data from sellers identifying with shipment dates and anticipated date of conveyance 
  • Screen booked shipment dates to guarantee convenient conveyance and facilitate as required 
  • Create new and rehash deals by giving the item and specialized data in an auspicious way 
  • Suggest substitute items dependent on cost, accessibility or details 
  • Instruct clients about phrasing, highlights, and advantages of items so as to improve item related deals and consumer loyalty 
  • Different undertakings as doled out 
  • Capabilities 
  • 1 – 3 years experience 
  • Earlier telemarketing deals experience liked 
  • Secondary School recognition or GED equal, some school liked – HVAC accreditation liked 
  • Capacity to deal with high call volume 
  • Great and certain client bolster aptitudes and positive aura 
  • General Microsoft Office abilities (Outlook, Excel, Word) 
  • Great verbal and composed abilities 
  • Replying of telephones and coordinating calls 
  • MSTCA 


The Company gives equivalent business chance to all representatives and candidates paying little heed to an individual's race, shading, religion (counting religious dress or preparing rehearses), statement of faith, national root (counting language use limitations), citizenship, uniform administration part or veteran status, family line, handicap, physical or mental inability (counting HIV/AIDS), ailment (counting disease and hereditary qualities), hereditary data, demand for secured leave, conjugal status, sex, pregnancy, age (more than 40), sexual direction, sex, sex personality or articulation, political alliance, or some other trademark ensured by law. The Company will agree to all government and state guidelines and resolutions relating to people with handicaps.