
Customer Service Representative
The Job Holder
San Diego, CA, USA
Jan 29, 2020
Client Name
LabCorp
Requirements
Obligations:
- Resolve routine client demands with items or administrations by means of inbound, outbound calls, or the Internet
- Talk with clients in a gracious, neighborly, and proficient way utilizing convention systems
- Ask, explain, and affirm client prerequisites and comprehension of the arrangement. Give extra client instruction varying
- Qualify and set up inbound new clients mentioning LabCorp's items and administrations
- Work in various databases to look into complex issues and questions
- Tell customers of test outcomes
- Audit test structures for exactness
- Take an interest in exercises intended to improve consumer loyalty and business execution
- Perform managerial help for the therapeutic record the executives, CRM information upkeep, and inside records to guarantee HIPAA consistency
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