Customer Service Representative

The Job Holder
San Diego, CA, USA
Jan 29, 2020

Client Name

LabCorp

Requirements

Obligations: 

  1. Resolve routine client demands with items or administrations by means of inbound, outbound calls, or the Internet 
  2. Talk with clients in a gracious, neighborly, and proficient way utilizing convention systems 
  3. Ask, explain, and affirm client prerequisites and comprehension of the arrangement. Give extra client instruction varying 
  4. Qualify and set up inbound new clients mentioning LabCorp's items and administrations 
  5. Work in various databases to look into complex issues and questions 
  6. Tell customers of test outcomes 
  7. Audit test structures for exactness 
  8. Take an interest in exercises intended to improve consumer loyalty and business execution 
  9. Perform managerial help for the therapeutic record the executives, CRM information upkeep, and inside records to guarantee HIPAA consistency