Patient Care Representative
The Job Holder
Silicon Valley Medical Development
Silicon Valley Medical Development is enrolling full-time Patient Care Representatives for our El Camino Health Primary Care and Multi-Specialty Care outpatient rehearses situated in Santa Clara County. This position is for our Urgent Care division which is open every day from 8:00 a.m. to 8:00 p.m.including occasions.
The Patient Care Representative (PCR) is the essential purpose of contact for the training patients. He/she adds to the general patient experience and fulfillment. Duties include answer calls and hand-off messages, plan arrangements, check patients' socioeconomics and protection data. Furthermore, the PCR will survey patients' restorative records to help with persistent requests, demands for drug tops off and arrange Release of Record demands.
- Registers patients and updates existing patient records in a gracious and expert way
- Decides whether the patient has a co-installment or store; acknowledges and records receipt of installment; gives material waiver and gets suitable marks; and, when proper, checks duplicate of patient's personal ID, protection card as well as the waiver
- Handles any framework warnings as they are experienced
- Help patients with enrolling for MyCare wellbeing record framework
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