Customer Care Associate
The Job Holder
PGA Tour Superstore
By and large FUNCTION OF THIS POSITION:
We are looking for an accomplished, compassionate, trustworthy, group arranged client assistance expert to join our Customer Care Team. Utilizing inventive, 'out of the container' figuring, this individual will take the necessary steps to surpass clients' desires and convey a genuinely wonderful help understanding. Just people with exceptional hard-working attitudes, solid obvious references and "client first" mentalities need to apply.
Answer approaching calls from outside and inner clients to encourage orders, answer requests and questions, handle grievances, investigate issues, make cases, make episodes and give data.
Occupation REQUIREMENTS :
- Training: The information, aptitudes, and capacities normally obtained through the consummation of a G.E.D. or then again secondary school certificate. Professional education liked.
- 1-3 years experience giving excellent client care required
- Information on the golf and tennis industry
- Involvement in Service Now, ITSM/CSM, SAP, Kibo OMS, Cybersource an or more
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