Customer Service Team Lead

The Job Holder
Atlanta, GA, USA
Aug 17, 2019

Client Name

Enterprise Business Solutions

Requirements

As a pioneer in the advertising business, we have gotten our lofty customer base with our creative battles and capacity to reevaluate ourselves throughout the years. Anyway, one part of our business that we won't bargain or change is our duty to client administration. 

We realize that the reason we are quickly growing is a blend of our fulfilled customers, extending client base, and above all else our top pick Customer Service Team. Our far-reaching preparing and open doors for progression have permitted our tenderfoot colleagues to advance into individuals from the administration staff. Subsequently, we have enormous shoes to fill as we contract a fresh out of the box new group of Customer Service Representatives. 

Obligations: 

  • Adequately speaking with clients to guarantee that they have a positive encounter 
  • Effectively tuning in to client needs and fitting advancements to fulfill them 
  • Presenting new items by starting enthusiasm for new clients 
  • Building associations with new clients and keeping up a current client base 
  • Picking up top to bottom item learning through study hall preparing 
  • Persuading the group and team up to add to generally speaking achievement 
  • Reliably maintaining a positive and expert mien 
  • Help with preparing and improvement of new colleagues 
  • Aptitudes Needed to Succeed: 
  • 0 - 3 years of related knowledge in client administration, eatery, as well as cordiality 
  • Extraordinary relational abilities both verbal and composed 
  • Energetic and anxious to adopt new abilities 
  • Charming and friendly character 
  • Flourishes in a group situation and is additionally independent 
  • Inquisitive and curious 
  • Superb introduction abilities 
  • Administration characteristics 
  • Capacity to adjust to various situations 

Necessities: 

  • Secondary School Diploma or comparable 
  • Must be a U.S. Native 
  • Capacity to work all-day