Customer Sales & Service Rep

The Job Holder
Cartersville, GA, USA
Aug 18, 2019

Client Name

Applied Industrial Technologies

Requirements

Client administration experts—don't leave behind this open door for an extraordinary open door with a worldwide modern dispersion organization that enables you to do undeniably something other than taking requests and handling protests. In association with more than 4,000 world-class makers, we are an industry-driving worth included merchant of a wide assortment of creative and solid mechanical items. Since 1923, we have been focused on continually having the correct part in stock and continually getting it to the client when they need it. 

 

 

You will furnish our clients with master help to a wide assortment of inquiries and issues. Not at all like most CSR jobs, you will manufacture continuous business associations with our clients through rehashed contact and conference. As this is an administration and parts focus, our capacity to get clients' business regularly relies upon your capacity to rapidly and proficiently furnish them with simply the correct parts or potentially arrangements – particularly when clients are encountering expensive gear breakdowns. You will likewise once in a while have hands-on obligations that will require mechanical bent. 

 

 

This is an incredible beginning stage from which to develop toward deals or the executives' profession. On the off chance that you appreciate the test of finding only the correct part or the correct answer for satisfying a client's needs, and you have the foundation we're searching for, we need to chat with you! 

  • Help clients by telephone and face to face at our office 
  • Help clients get the parts they need 
  • Communicate widely with clients to explain their needs, research, and prescribe parts 
  • Meet/surpass month to month deals objectives while expanding consumer loyalty 
  • Give cites 
  • Take orders 
  • Give post request administration 
  • Physically measure specs on a wide assortment of parts 

 

 

Prerequisites 

 

Our Customer Service Representatives are self-roused and driven by a craving to surpass desires. They have solid prioritization and performing various tasks aptitude, a feeling of criticalness, and show incredible verbal and composed correspondence. Relational aptitudes and the capacity to set up affinity, construct strong associations with a wide assortment of clients are basic. 

 

 

Explicit capabilities for the job include: 

 

  • Least a half year of client administration experience 
  • Mechanical and numerical fitness 
  • Fantastic phone aptitudes 
  • Capacity and want to adopt new frameworks and procedures rapidly 
  • Solid PC aptitudes, especially Excel 
  • Secondary school confirmation or proportional 
  • Substantial driver's permit and clean driving record (MVR) 
  • SAP/ERP experience liked 
  • Learning of modern dispersion items and hydrodynamics, liked 

 

 

Advantages 

 

As a Customer Service Representative with Applied Industrial Technologies, you will be a piece of a steady and set up an organization with reliably solid execution and development. We urge you to contribute crisp new thoughts. We are focused on your expert advancement and with progressing preparing. Here is only some of what we bring to the table: 

  • Base pay and extra chances 
  • Wellbeing, vision, and dental inclusion, 401(k) w/organization coordinate 
  • Paid excursion, wiped out time, and friends occasions, Tuition repayment 
  • Customized preparing and improvement program 
  • Vocation improvement and headway openings 
  • Assemble a compensating vocation with a worldwide pioneer in modern dispersion! 

 

 

Connected Industrial Technologies (NYSE: AIT) is a main modern merchant that offers more than 6.5 million sections to serve the requirements of MRO and OEM clients in for all intents and purposes each industry. Furthermore, Applied® gives the building, plan and frameworks joining for modern and liquid power applications, just as redid mechanically, manufactured elastic and liquid power shop administrations. Connected additionally offers storeroom administrations and stock administration arrangements that give increased the value of our clients. 

 

 

We are an equivalent work opportunity boss. Every single qualified candidate will get thought for work regardless of race, shading, religion, national starting point, lineage, sex, sexual direction, age, inability, secured veteran status, conjugal status, ailment or some other trademark ensured by law.