Customer Sales & Service Representative

The Job Holder
Hesperia, CA, USA
Aug 20, 2019

Client Name

SiteOne Landscape Supply

Requirements

The Company 

 

In the past known as John Deere Landscapes, SiteOne Landscape Supply is the biggest and just national discount wholesaler of arranging items in the United States and Canada. We have a long history of serving private and business scene experts who have some expertise in the structure, establishment, and upkeep of yards, gardens, greens, and other open-air spaces. 

Through our system of more than 460 stores crosswise over 44 states and five territories, we offer a complete choice of more than 90,000 items including water system supplies, compost and control items, nursery merchandise, hardscapes, scene lighting, waste and disintegration control items, instruments, and other arranging extras and supplies. With a world-class group of more than 2,700 industry specialists, we likewise give industry-driving corresponding administrations and business help to help our item offering and to enable our clients to work and develop their organizations; all customized to meet every client's particular needs. 

 

 

At SiteOne, we are focused on five key business targets: 

1. Be an incredible work environment for our partners. 

2. Convey unrivaled quality, administration, and incentive to our clients. 

3. Be the wholesaler of decision for our providers. 

4. Accomplish industry-driving money related execution and development for our investors. 

5. Be a decent neighbor in our networks. 

By utilizing the quality and abilities of a huge organization with the energy, drive, understanding, and duty of our gifted neighborhood groups – we can reliably accomplish these destinations and make our clients the best experts in the Green Industry. We realize our client's business superior to anybody in our industry and together with our clients and providers, we can make extraordinary progress. 

 

The Role – Customer Sales and Service Representative 

The Location – Hesperia, CA 

 

 

Reason: 

 

Serve clients with energy – fixated on their prosperity - and reliably convey the most ideal generally speaking client experience. Use information of the items, of SiteOne capacities and our client's needs to give proactive help and imaginative arrangements that help the clients be fruitful with SiteOne as their accomplice. 

 

 

KEY FACTORS FOR SUCCESS: 

 

1. Be a Team Player: 

A dependable partner with a "can do" mentality who helps with all store undertakings including, however not restricted to, conveyances, cycle tallies, stock spot checks and the part of the bargain. 

Assembles trust shared regard and straightforwardness with different partners in the group and contributes positive thoughts and innovative answers for improving the group 

Mentor and help less experienced staff in surpassing client administration and store execution desires 

2. Convey Customer Value: 

Proactively test clients to comprehend their needs and be the best at surpassing the desires for our clients as far as item, administration, and association 

Enduring faith in our items, administrations and organization capacities; know the necessities of clients and give basic, however imaginative arrangements 

Create solid individual associations with clients to pick up trust, profitable input and find neglected needs 

3. Accomplish Performance, Growth and Safety Results 

Work securely and proactively distinguish potential wellbeing concerns; help with creating and actualizing arrangements and advancing safe practices among the group 

Help keep up the tidiness of the store, keeping it slick, composed and safe consistently 

Proactively recognize and profits by chances to develop deals with the present and potential clients 

Help with marketing items and overseeing stock to guarantee we have what our clients need when they need it 

Contribute unequivocally to the general execution and development of the store and accomplishment of perfection for all partners 

4. Drive Continuous Improvement 

Grasp change and proactively raise new plans to improve the exhibition of the store and territory 

Champion as well as assume a lead job on real store improvement activities 

5. Assemble Business Acumen 

Grow profound item information in at least one line of business while having a solid comprehension of all store product offerings. Know our clients, our administrations, our association abilities, and our opposition. Item Knowledge ought to incorporate item capacities and execution, end-use and applications 

Focus on persistent learning and exploit all preparation and improvement openings to develop expertly 

 

 

Aptitudes AND KNOWLEDGE: 

 

  • Comprehends standards of brilliant correspondence, arrangement, compromise and client administration aptitudes 
  • Steady meticulousness, feeling of direness and issue solver 
  • Capacity to think rapidly and decide 
  • Great comprehension of overseeing item stock 
  • Great comprehension of different office explicit PC programs 
  • Comprehends standards of the nursery, water system, and scene items

 

 

Instruction AND EXPERIENCE: 

 

Secondary School or optional confirmation or comparable liked 

Involvement in retail nursery and water system industry an or more 

Discount circulation experience an or more 

 

 

Advantages: 

 

  • 401k with organization coordinate 
  • Therapeutic, Dental, and Vision plans 
  • The organization paid Life Insurance 
  • Discretionary Life Insurance 
  • The organization paid Short Term Disability Insurance 
  • The organization paid Long Term Disability Insurance 
  • Adaptable Spending Accounts 
  • Paid Time Off 
  • Educational cost Reimbursement 
  • Paid Holidays 
  • Item Discounts 
  • Focused Compensation 
  • Open doors for headway 

 

WORKING CONDITIONS 

This position requires significant lots of standing and up-and-comer must most likely lift 50 lbs.