Fraud Support Associate (1st Shift & Weekends)
The Job Holder
Is it accurate to say that you are interested, propelled, and groundbreaking? At FIS you'll have the chance to chip away at probably the most testing and significant issues in monetary administrations and innovation. Our gifted individuals engage us, and we trust in being a piece of a group that is open, collective, enterprising, energetic or more all good times.
About the group
The FIS EFT group engages a considerable lot of the biggest US Financial Institutions by furnishing Debit and ATM benefits alongside a suite of supporting items. As an individual from our Fraud Support group, you will be in charge of accepting inbound calls from cardholders mentioning to drop their lost or stolen check cards.
Friday – Tuesday 8:00am – 7:00pm
What you will do
- Handles inbound calls to drop lost/stolen charge cards.
- Contacts monetary organizations with respect to suspicious cardholder exercises.
- Takes an interest in office activities to improve efficiencies.
- Stays exceptional on changing misrepresentation patterns.
- Takes part in unique tasks (e.g., card bargains, checking extortion, preparing faxes).
- May be required to go to misrepresentation mindfulness gatherings through a few expert associations.
- May prepare new representatives on departmental strategies and procedures.
- At the point when unfit to determine the issue in a sensible measure of time, heightens to a suitable asset.
- Satisfies the guidelines of the activity, for example, quality principles and adherence to plan.
- Performs other related obligations as appointed.
What you bring:
- A longing to fabricate and develop your vocation inside the Financial Technology segment.
- Client Support involvement
- Special reward in the event that you have:
- Experience working in the banking and innovation parts.
- What we offer you
- An assortment of profession improvement instruments, assets and openings
- The opportunity to chip away at probably the most testing, pertinent issues in monetary administrations and innovation
- A workplace based on a joint effort, adaptability, and regard
- Changed and provoking work to enable you to develop your specialized range of abilities
- Wellbeing inclusion offered for you and your family through Health/Vision/Dental/Insurance plans
- 401K with organizational commitment and Employee Stock Purchase Program with organization coordinate
- Business easygoing clothing – pants each day!
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