Customer Service Representative (Concord Branch)

The Job Holder
Concord, CA, USA
Aug 24, 2019

Client Name

Mechanics Bank



Mechanics Bank is searching for a Customer Service Representative situated at the Concord, CA area. 


In this job, you will give essential to progressively complex financial exchanges. You should and effectively help clients precisely and as indicated by setting up strategies and methods, including strategically pitch and referral of Bank items. Acquires help for complex, rarely experienced exchanges. 



What you'll do. 


  1. Acknowledges, checks, and procedures essential to increasingly complex customer exchanges as indicated by built up strategies and security rules. Exchanges incorporate stores, withdrawals, installments, moves, and so on. 
  2. Procedures exchanges submitted through different channels, including night-drop, bank-via mail, ATM, and so forth. 
  3. Helps clients with check orders; adjusting their records; safe store openings, shutting, and value-based use. 
  4. Speaks to the Bank and its items and administrations with satisfaction and energy. Faculties and reacts to client needs. Distinguishes and seeks after new or related client openings. 
  5. Adds to an agreeable and positive working air. It is adaptable, responsive, and helps collaborators in the fulfillment of the Bank's targets with an emphasis on the requirements of the client. 
  6. Gives managerial help to the workplace. 
  7. Performs different obligations as doled out. 



What your identity is... 


  • A fundamental information of the Bank's items. 
  • Phenomenal capacity to deal with money, including precise checking. Capacity to adjust accounts, including exact record-keeping. 
  • Phenomenal tender loving care 
  • Phenomenal relational abilities and client administration. 
  • Capacity to deal with and defuse circumstances including baffled clients through issue goals and decide assets to determine issues/concerns. 
  • Capacity to fill in as a colleague to guarantee great inclusion and client administration. 
  • Passage level position 
  • Client Service, money dealing with, retail as well as eatery experience liked however not required. 
  • Least High School Degree