Front of House Manager (Hospitality Manager)
The Job Holder
Client Name
TopGolf
Requirements
What You'll Do
The Hospitality Manager drives our group in giving top tier, off-the-graph, rockstar-level administration with friendliness for our Guests. By working with, preparing and training our Associates; the Hospitality Manager drives the most abnormal amount of administration to guarantee our guests have the best a great time.
Accommodation Managers additionally have general operational obligations identified with running the setting (opening/shutting, overseeing shifts, and so on.) however they ensure these never meddle with the Guest experience.
Also, Hospitality Managers might be in charge of supervising other explicit business capacities. This may incorporate (yet would not be not constrained to) employing, booking, Associate improvement and preparing, requesting and stock administration, offices upkeep, and promoting.
Topgolf takes an interest in E-Verify and will give the central government your Form I-9 data to affirm that you are approved to work in the U.S.
Key Responsibilities
How You'll Do It
Regulate the group in giving top tier administration regularly
Mentor and build up the group and drive Associate commitment
Maintain working methodology and administration and security models, particularly Guest Satisfaction
Guarantee all Guest territories are staffed and working proficiently
Agent undertakings
Exhibit Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring
Concentrate on business measurements to drive execution
Augment benefit and income
Perform other operational obligations as appointed by your chief
Key Qualifications
What We're Looking For
5+ long stretches of eatery, inn or green administration involvement within any event 1 ongoing year as an Assistant General Manager or General Manager with a café, lodging, or golf condition
Secondary school certificate or proportional
Great correspondence, time the executives and association aptitudes
Capacity to chip away at a group
Vitality and energy
An abnormal state of mindfulness, receptivity to change and honesty
Capacity to work in outrageous climate conditions for broadened timeframes
Accessibility to work changed movements, including nights, ends of the week and occasions
Capacity to stand and stroll for significant lots of time including moving here and their stairs
Capacity to acquire required licenses and accreditations for your area
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