Customer Support Representative

The Job Holder
San Francisco, CA, USA
Nov 23, 2019

Client Name


What will I do? 

  1. Give outstanding support of Affinity's consistently developing customer base through an assortment of channels including visit, email, and screen share 
  2. Become the voice of the client by reporting input and offering bits of knowledge to your Product and Engineering groups to improve the client experience 
  3. Investigate reports of item bugs until you have settled the worry as per the general inclination of the customer. In a perfect world, you love posing open-finished inquiries and getting to the base of the issue. 
  4. Produce self-improvement assets including information base substance, video bits, and that's only the tip of the iceberg 
  5. Guarantee customers are fruitful with our answer and related incorporations through viable training 

We'd love to get notification from you if... 

  1. You are energetic about helping other people 
  2. You have amazing relational abilities both composed and verbal 
  3. You are group arranged and love collaborating with others 
  4. You love learning and acing all subtleties of the item 
  5. You flex and adjust to quick change 
  6. You are an attentive person and take a gander at issues from different edges 
  7. At any rate 2 years of involvement with a help job 
  8. Secondary school recognition