Customer Service Tech I

The Job Holder
Toccoa, GA, USA
Nov 30, 2019

Client Name

Windstream Communications


General Summary: 

Introduces keeps up, and fixes business and private client phone, wiring and internet providers, outside plant, and extraordinary circuits as indicated by determinations. Handles routine and non-routine assignments. Speaks with clients in regards to establishment/fix. Advances and sells organization items and highlights dependent on clients' needs. Introduces and behaves in an expert way; elevates positive organization picture to the general population. Conclusions clear and fixes outside plant office inconveniences. Fixes link cuts and harm. Performs minor focal office errands. Works an assortment of instruments and gadgets including test gear. Sticks to wellbeing benchmarks and guidelines. Securely works and keeps up spotless and sorted out the organization administration vehicle. Exhibited correspondence and client care abilities. Solid math and PC aptitudes. Tender loving care and critical thinking aptitudes. Complete information on work capacities. Legitimate driver's permit and safe driving record. Capacity to recognize hues being used of shading coded link. Capacity to utilize gear with the most extreme burden limit of 275 lb. Fit for lifting up to 50 lbs, working up high, and effectively finishing required wellbeing preparing. Must be accessible to work doled out calendars and expanded hours including day, night, end of the week, and occasion hours. Required to react to after hour call-outs.